Applies To: CLOUD VPS DEDICATED

MemShell SSH is a service that provides access to the server's console. It is useful when Internet connectivity is lost or the server can not be accessed via alternative means such as SSH or Remote Desktop. Further information and instructions are available in the connecting to MemShell with SSH documentation section.

MemShell can be accessed via SSH therefore a SSH client is required. The SSH client will allow you to connect to the MemShell server and from there to your server.

Connecting to MemShell from Windows 

If you are using Windows, we recommend PuTTY. See Using PuTTY on Windows to connect to MemShell for instructions on how to install and connect to you server.

Connecting to MemShell from Linux 

For Linux and UNIX based Systems we recommend your use the native Open SSH Client. This is installed using the system's package manager. Please see Using OpenSSH on Linux to connect to MemShell for instructions on how to connect to your server.


Connecting to your Server with MemShell

Logging into your server via MemShell is a two stage process. The first stage is logging into the MemShell server and from there the second stage, is logging into your server. These two steps are required because the Memset MemShell server enforces authentication and secure communication across the internet. Both of these stages require several pieces of information.

The first stage; logging into the MemShell server, requires all of the following for SSH Client Configuration:

Host Nameshell.memset.com (or) shell.du.memset.com
Port22
UserNameThe name of your server (e.g demoaa1)
PasswordThe password given when MemShell was enabled

You can find the exact required details on the "MemShell Settings" page in your Memset Control Panel.

The password will be displayed when MemShell is enabled for the first time.  If you no longer have that password you can simply reset the password using the "Password Reset" section at the bottom of the Settings page. The new password is instantly updated and can be reset as many times as you want.

The second stage is logging into your server. This will require a valid username and password that you have configured on your server. For example the user "root" and the password for the root user.

Selected Hunt Group is Busy

You may receive a "Selected hunt group is busy" error message after authentication. This means that either you are already connected, or an existing connection has not timed-out yet. Please either close the other connection or wait 5 minutes and try again.