If users visiting your website are being served with the below image, you may have issues with the webserver hosting your website, or other network issues:

The following issues may be causing this notification:

  • Your Web Server is Offline.
  • Your Local or Network Firewall is blocking traffic to/from the Website Firewall Platform IPs. (These IPs can be found in the Website Firewall Platform overview.)
  • Your application is running particularly slowly (Requests that take more than 3 minutes are blocked by the Website Firewall Platform.)
  • Your HTTP header is unusually large. (Over 8KB.)